Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By accessing or using Quko ("Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Eligibility

• You must be at least 18 years of age to use this platform.
• You must provide accurate and complete registration information.
• You are responsible for maintaining the confidentiality of your account credentials.
• Service providers must complete identity verification before their listings become visible.

3. Platform Description

Quko is a discovery platform that connects independent freelancers and service providers with local customers seeking their services. We provide a platform for service providers to list their services and for customers to discover and contact them.

3.1 Independent Contractor Relationship

• No Employment Relationship: Quko does not employ the freelancers or service providers listed on the platform. All service providers are independent contractors operating their own businesses.
• Service Liability: Quko is not responsible for the quality, safety, legality, or any other aspect of services provided by freelancers. Users are encouraged to review portfolios, ratings, and verification status before hiring.

4. Service Provider Obligations

As a service provider on our platform, you agree to:

• Provide accurate and truthful information about yourself and your services.
• Maintain all necessary licenses, permits, and insurance required for your profession.
• Comply with all applicable local, state, and national laws and regulations.
• Deliver services with professional care and competence.
• Respond to customer inquiries and complaints in a timely manner.
• Not engage in fraudulent, deceptive, or misleading practices.
• Complete identity verification before your listing becomes visible to customers.

5. Customer Responsibilities

As a customer using our platform, you acknowledge and agree that:

• You are solely responsible for evaluating and selecting service providers.
• You should independently verify any certifications, qualifications, or credentials claimed by service providers.
• Any agreement or contract for services is between you and the service provider, not with Quko.
• You should exercise appropriate caution when allowing service providers access to your property.

6. Limitation of Liability

To the maximum extent permitted by law, Quko shall NOT be liable for:

• Any damages, injuries, or losses arising from services provided by service providers listed on our platform
• Any property damage caused by service providers during the course of their work
• Any disputes between customers and service providers
• The quality, safety, legality, or any other aspect of services provided
• Any claims arising from service provider negligence or misconduct
• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of data, profits, or business opportunities

Our liability is limited to the amount paid by you to Quko for platform services in the 12 months preceding the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless Quko, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of the platform
• Your violation of these Terms
• Your violation of any rights of another party
• Any services you provide or receive through the platform

8. Identity Verification

We require identity verification for all service providers to help establish trust on our platform:

• Identity verification confirms that the person is who they claim to be.
• Identity verification does NOT verify professional skills, qualifications, or certifications.
• A "Verified" badge indicates successful identity verification only.
• Customers should still independently verify professional credentials.

9. Payments and Subscriptions

• Service provider listing fees are as displayed on our pricing page.
• Subscription fees (Free Trial, Standard, or PRO plans) are for platform visibility, business management tools, and premium features only. Payment for actual services is handled directly between customers and service providers.
• Payments are processed securely through our payment partners.
• Subscriptions auto-renew unless cancelled before the renewal date.
• Refunds are subject to our refund policy.
• Payment disputes should be raised within 7 days of the transaction.

10. Prohibited Activities

You agree NOT to:

• Use the platform for any illegal or unauthorized purpose
• Impersonate any person or entity
• Post false, misleading, or fraudulent information
• Post fraudulent, fake, or misleading reviews
• Attempt to manipulate ratings or review scores
• Harass, abuse, or harm other users
• Attempt to circumvent platform fees or restrictions
• Scrape, harvest, or collect user data without authorization
• Interfere with platform security or functionality
• Post illegal content or engage in any unlawful activities

11. Dispute Resolution

Any disputes between users should be resolved directly between the parties involved. We may, at our sole discretion, provide assistance in dispute resolution but are under no obligation to do so.

For disputes with Quko, you agree to first attempt informal resolution by contacting us. If unresolved, disputes shall be subject to the exclusive jurisdiction of courts in India.

12. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may terminate your account at any time through account settings.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any legal action shall be brought in the courts of India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the platform after changes constitutes acceptance of the new Terms.

15. Contact Us

For any queries regarding these Terms of Service, please contact us at: